Terms of service

Terms of Service

Welcome to Raven & Co.

These terms apply when you use our website or purchase products from Raven & Co.

ORDERS

When you place an order, you are making an offer to purchase the products shown in your order. We will confirm your order by email.

We reserve the right to refuse or cancel an order where there is a genuine issue such as a pricing error, suspected fraud, product unavailability or an inability to fulfil the order.

PRICES AND PAYMENT

All prices shown on our website are in GBP unless otherwise stated.

Payment must be completed at checkout using one of the payment methods offered.

PRODUCT INFORMATION

We make reasonable efforts to ensure product descriptions, photographs and information are accurate. Colours and appearance may vary slightly depending on your screen or device.

DELIVERY

Delivery times and charges are shown at checkout and in our Shipping Policy. Delivery estimates are not guaranteed unless expressly stated otherwise.

RETURNS AND REFUNDS

Our Returns & Refunds Policy explains your cancellation, return and refund rights. Nothing in these terms limits your statutory consumer rights.

PRODUCT AVAILABILITY

Products are subject to availability. If we cannot fulfil an accepted order, we will contact you and arrange an appropriate refund where required.

LIMITATION OF LIABILITY

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, including liability for defective products, death or personal injury caused by negligence, or your statutory consumer rights.

INTELLECTUAL PROPERTY

The Raven & Co. name, branding, website content and original materials are owned by or licensed to Raven & Co. and may not be reproduced without permission.

GOVERNING LAW

These terms are governed by the laws of England and Wales, subject to any mandatory consumer rights that apply to you.

CONTACT

Raven & Co.
25 Hurst way, leigh on sea, Essex, SS9 4GB

graham.raven@yahoo.com